lomba hkPrivacy Policy
This page describes what we collect when you use lomba hk and how we keep that data protected. We at lomba hk take your privacy seriously and operate under clear principles: we collect only what we need to verify your account, process your deposits and withdrawals, and provide customer support across our platform.
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What We Collect on lomba hk
We collect your email address, phone number, and full name when you open an account. We also collect identity documents (national ID, passport) as part of our Know Your Customer (KYC) verification process. This verification is required by law and helps us prevent fraud and money laundering.
When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), we record the transaction details, amount, and timestamp. We also log your IP address, device type, and browser information each time you log in to your account on lomba hk.
How We Use Your Data
We use your personal information to verify your identity, process deposits and withdrawals, and investigate account disputes. Our multilingual customer support team may access your account history to help resolve issues during business hours. We also use your data to detect suspicious activity and prevent fraud on our platform.
We do not sell your data to third parties. However, we may share your information with payment processors, identity-verification vendors, and legal authorities if required by law. Our servers may sit outside your jurisdiction; by using lomba hk, you consent to this data transfer.
Cookies and Tracking
We use cookies to keep you logged in and to remember your preferences on lomba hk. These are session cookies (deleted when you close your browser) and persistent cookies (stored for up to one year). We do not use cookies to track you across other websites.
- Session cookies: authentication and CSRF protection
- Persistent cookies: language preference, theme setting
- Analytics: we track page views and user flow to improve our platform
Your Rights
You have the right to request a copy of your data, correct inaccurate information, and request deletion of your account. To exercise these rights, contact our support team via email or in-app help. We will respond within 14 business days. You also have the right to withdraw consent for marketing emails at any time by clicking the unsubscribe link in any message.
Contact Us About Privacy
If you have questions about our privacy practices on lomba hk, or if you believe your data has been misused, please reach out to our support team. We operate across Indonesia's major cities—Jakarta, Surabaya, Bandung, Medan, and Semarang—and our multilingual team is available during business hours to assist you.
We review and update this privacy policy periodically. Any material changes will be posted on this page with a new effective date. Your continued use of lomba hk after such changes constitutes your acceptance of the updated policy.
Your data is encrypted in transit and at rest
We use industry-standard SSL encryption and secure storage practices to protect your information on lomba hk.